Larry H. Miller Chevrolet Murray

"Forthright and Professional"

Dear Ron,
Thank you for your assistance in connection with our purchase of the Chevrolet Tahoe automobile last evening.  We have purchased many vehicles in our lifetime and have had some good experiences and some not so good experiences in doing so.  Our experience in dealing with you, however, was by far the best car buying experience that we have ever had.  You were extremely forthright and professional, and we did not have to engage in the usual gamesmanship of the seller initially quoting an unrealistically high price and time consuming negotiations from that point.  We appreciated you starting from a realistic point so that we were able to then arrive at a fair price acceptable to both us and the dealership in a short period of time and with minimal haggling back and forth.
Your professionalism and manner of dealing are commendable.  We will definitely contact you the next time we are in need of purchasing an automobile.  In the meantime good luck, and we hope you enjoy the enclosure.

Sincerely,
Thomas N. Crowther

Thomas Crowther,South Jordan

"Willing to take the time"

Dear Ron,
My wife and I wanted to drop you a line and express our thanks for your kindness to us.  You were so willing to take the time and explain all the in's and out's of the new Tahoe.  We are enjoying this wonderful vehicle.  We cannot remember all you shared with us about everything, but we are reading the manual.  Thanks again for your kindness.

Sincerely,
Leann and Rae

Leanna dn Rae Otten,

"Excellent Customer Service"

Dear Mr. Rowley,
I recently purchased a 2003 Avalanche from your dealership, and I want to let you know that the treatment I received from Brad Harris was excellent.  After a few unsatisfactory experiences with different salespeople and was able to answer my questions, showing me he had a good knowledge of your products and cars.  He was direct and to the point when I needed him to be.
I believe Brad worked hard for me to make the right deal, and I appreciated that.  He was very courteous at all times, and I would certainly recommend him to others.  Brad took the time to talk to us and met all of our needs, he is indeed our friend at Chevrolet.  He is an asset to your dealership, and I feel he should be rewarded for his excellent customer service.
Sincerely,
David F. Garrett

David Garrett,

"Great People"

Dear Mr. Rowley,
We are writing this letter to make you aware of the Sales experience we had at your Dealership while making the purchase of our new 2005 Chevy Silverado Truck.
We found it necessary to let you know that we found our Salesman, Ron Franklin to be the most helpful, knowledgeable and diplomatic sales person we have ever had sell us a vehicle.  We are in our mid fifties and needles to say we have had many sales experiences again this was the very most pleasant.  Kudos to you, for employing such an exemplary person to represent your company in this capacity.  It is people like him that will make us happy to refer him to our friends and relatives.
The rest of the people we dealt with were great too, Mark Cooper the Finance Manager was also more than decent in his part there.  Matt Murphy was very friendly and helpful as well.  It was overall a good and memorable experience.
This is the type of service that will keep customers coming back to Larry Miller Dealerships and it is Salespeople like him that will make us proud to send people his way, which will not only benefit him but the company as well.

Sincerely,
Von and Belinda Roskelley

Von & Belinda Roskelley,